Tag Archives: change management

Change Management Types and Models

So what is “change management”?  My experience has been that change management means different things to different people.  Early in my career, I realized that senior management’s use of the term “change management” was different then that defined by ITIL and commonly managed by IT project managers. Point of reference When we are talking to… Read More »

Time to Availability

Availability, of a service, is an upmost priority for many businesses.  It is of particular significance to those in information technology, communication and data management.  Most service level agreements have terms and conditions related to availability of service.  In business continuity and disaster recovery, Meant Time To Recovery (MTTR) leads to the renewed availability of… Read More »

Like for like changes

Nothing stays the same with technology.  Pace of new product introduction is ever increasing with an associated increase in the need to patch and update those products.   As an essential part of maintaining Commercial Off The Shelf (CoTs) products, upgrades are part of the life of IT professionals. And they are occurring more frequently.  Like… Read More »

Change Management Agility

Agility is one of the older industry buzzwords. Older?  Well consider that by definition a buzzword is “often an item of jargon, that is fashionable at a particular time or in a particular context”  The concept of agile development methods is rooted in 2001 with Evolutionary Model of Software Development Methods and the  Agile Manifesto. If… Read More »